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December 25th, 2007

Content Management Systems - Website Builder Software

One of the great things about the internet is that today you do not have to rely on a website designer to build and control your website. A few years ago this was the case unless you knew how to program in HTML or other computer languages. With technology today there are far greater options out there. Systems known as content management systems that are website builder software platform that allow non technical people to build websites with no technical skills. That is correct allowing a user to manage all changes to their website or make additions to content, links, graphics, movies, pdf’s, or even skins for the entire website all at the click of a button.

Because no two website builder software systems are the same be sure when considering a content management system that you only use one that is built around search engines. What I mean by this is websites that rank high they must be constructed properly in order to achieve this. Many website builders are simply good at creating pages based on what the user creates but when it goes live is it codes for search engine robots properly? Is the keyword density been considered and does the user have the ability to check it? Does the site also have the proper search engine robot code for the entire website?

These are very important questions to avoid the catastrophe of a user making a fatal mistake of building a site incorrectly and getting virtually NO traffic. And with the Internet target traffic (users looking for the website’s product or service specifically) is everything. If the website builder submits to search engines then this is NOT the one to use as submitting is outlined in the Search Engine webmaster guidelines as a HUGE do not do. So be careful and choose wisely the one that best fits your list of criteria.

Gregg Makarowski - Is a successful Internet publisher and Search Engine Expert.
www.broadwavestudios.com

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December 25th, 2007

Lotus Notes Domino and Microsoft CRM Integration

Well, even if the combination might look very unusual, we see the coexistence of these two systems, especially in large corporations, non-profit organizations. Technically Lotus Notes Domino has parallel structure, including Domino email server. Lotus is extremely flexible and you can program your own CRM or purchase CRM for Lotus, however Microsoft CRM has Microsoft SQL Server database and very simple Sales automation module. Let’s look at the integration reasons and scenarios. Be sure that each specific case requires custom programming, tuning and support.

Why Lotus & MS CRM? There are several reasons to combine the two. First - Lotus Domino has very long history and is present on the market over 15 years. Corporations might have business system built upon the Lotus Notes Domino platform and it is not desirable or even feasible from the complexity standpoint to phase it out. The second reason is possible IT strategy to balance multiple platforms to avoid over-dependence on one vendor (such as Microsoft). There might be also licensing issue - if corporation has several hundred Lotus licenses - it doesn’t want to lose them and pay for 200 Microsoft CRM users. In this case MS CRM might be the solution for Sales department and all the other departments should stay on Lotus

Lotus Domino as Messaging for MS CRM. There is no need to program this custom piece, just use MS CRM - Lotus Domino connector, supported by Alba Spectrum Technologies. It has advanced functionality, versus standard MS CRM Exchange connector. Instead of using GUID in the email header, it scans Contacts, Accounts, Leads emails for matching.

Lotus Workflow. Workflow is possible in Lotus and MS CRM. In Lotus, however workflow is the most advanced. You can use Lotus Workflow and then upon the completion it can transfer control to Microsoft CRM. This is typical Microsoft CRM SDK (to program MS CRM) and Lotus Java Agent programming from the side of Lotus. Lotus workflow may work with integration to your ERP/Accounting application, such as Microsoft Great Plains, Navision, Axapta, however this is outside of the scope of this article.

Lotus/CRM Activities Synchronization. One of the popular requirements is the synchronization of Microsoft CRM Activities: Appointment, Phone Call, Fax, etc. with Lotus TOTOs. This should allow users work on the same project sharing Lotus and MS CRM data space.
If you need help in the integration or customization, feel free to call us: 1-630-961-5918, 1-866-528-0577, help@albaspectrum.com

Andrew Karasev is Chief Technology Officer at Alba Spectrum Technologies ( http://www.albaspectrum.com ) - Microsoft Business Solutions and IBM Lotus Domino Partner, serving corporate customers in the following industries: Aerospace & Defense, Medical & Healthcare, Distribution & Logistics, Wholesale & Retail, Chemicals, Oil & Gas, Placement & Recruiting, Advertising & Publishing, Textile, Pharmaceutical, Non-Profit, Beverages, Conglomerates, Apparels, Durables, Manufacturing and having locations in multiple states and internationally.

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